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Privacy policy

Please read the following terms and conditions carefully before using this site. By connecting to this site, you accept these terms and conditions without reservation.


> Data protection and privacy policy.

When making a purchase on its site, Tulipane Design inevitably collects certain data from its customers. The data collected is essential for the smooth running of the service, in particular for delivery and after-sales service, but also for exchanges or refunds. Tulipane Design is committed to complete transparency with regard to the use of its customers' data.


> Collection, use and protection of personal data.

In the context of its commercial activity with its customers, Tulipane Design may ask its customers for certain personal data, such as your surname, first name, address, login, e-mail address, telephone number, mobile phone number, date of birth and language. Tulipane Design may also request other data necessary for the provision of the service, such as bank details required for refund procedures. The data collected is only provided by the clients themselves and solely via the site to which this data protection policy relates. Only the data necessary for the purpose requested by the customer is collected. Personal data will be collected via the electronic registration form provided on the site. Tulipane Design collects the personal data of its clients when they register on the site, place orders or request information. Invoicing and payment details are also stored. Personal data collected by the site is stored on the e-commerce platform used by Tulipane Design, which owns and operates Data is secured both in terms of access and integrity.

In partnership with the technological host of its site, Tulipane Design has taken steps to ensure the protection of its customers' data against any unauthorised or illicit access, loss or theft of your data. Clients have permanent access to their data and may modify them at any time.

The customer can unsubscribe from the website at any time. In this case, the client's data will only be retained for a limited period of time and for accounting purposes. All Tulipane Design activity with this client will cease. Tulipane Design only uses its clients' data in the context of its activity and in the interests of its brand. The data will in no way be used financially outside of this activity. It is used in the context of the commercial and administrative services of the site, to improve the quality of services, to carry out market research and to establish customer profiles, as well as to inform you about our products, services and offers. All the data collected may be combined, with the sole aim of improving the quality of the offer in relation to the customer's personal profile and the customer's experience of the brand.


> Disclosure of personal data to third parties.

Subcontractors may be authorised to access some of our databases. Their access is limited to the data they require as part of their collaboration with Tulipane Design. Apart from this, the data collected is under no circumstances communicated to third parties, unless expressly stipulated for a specific action or if the law requires the communication of your data, for example at the request of the competent legal authorities in the context of a judicial investigation.


> Connection data.

We record information about your connection to our website. This information is used to compile statistics and to improve the quality of our website and our service. When you visit our website, we may use information about your browsing habits on our website and other data we have collected to further personalise our product and service offering. Our website may contain hyperlinks to websites not managed by us. These hyperlinks are provided for your information only. If you visit these websites, we advise you to examine their data protection policies carefully.


> Changes to our privacy policy

Our privacy protection policy may be subject to changes as our business evolves. We therefore advise you to consult this data protection and privacy policy regularly.

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